This page hosts the User Agreement, Cookie Notice, and Cancellation Policy. For Privacy Notice, visit the Privacy Notice.
User Agreement
Last updated: 2026-03-21
User obligations
You agree to provide accurate business contact details when requesting information about SignalFoundry deployment engagements. Misrepresenting affiliation, industry, or technical environment undermines scoping accuracy and may result in termination of discussions.
You must not attempt to gain unauthorized access to SignalFoundry systems, partner systems referenced in proposals, or client environments discussed under confidentiality. SignalFoundry operates from the Republic of Korea. Where Korean statutes such as the Personal Information Protection Act (PIPA) impose duties beyond this document, those statutes control.
Acceptance
By submitting forms on platform-hub.one, downloading materials we provide, or engaging SignalFoundry under a written statement of work, you accept this User Agreement as legally binding between your organization and SignalFoundry.
If you disagree with any clause, discontinue use of the website and do not request commercial proposals.
Termination
Either party may terminate an active consultancy engagement according to the termination article in the governing statement of work. For website usage alone, SignalFoundry may suspend access if automated abuse, scraping, or malicious traffic is detected.
Termination does not erase confidentiality obligations that arose before the termination date.
Liability
The website presents informational descriptions of services. It does not constitute a binding offer until countersigned commercial terms exist. SignalFoundry limits liability for website inaccuracies to the fullest extent permitted under Korean law, excluding liability that cannot be excluded by mandatory statute.
Nothing in this agreement limits liability for intentional misconduct or gross negligence where such limitation is void.
Service description
SignalFoundry delivers unified communications deployment consulting, including planning workshops, integration assurance, adoption programs, and post-launch tuning. Deliverables vary by engagement and are defined only in executed statements of work.
Prices shown on this website are indicative planning figures in KRW and may change based on validated scope.
Intellectual property
Unless a written agreement states otherwise, methodologies, templates, and anonymized benchmarks developed by SignalFoundry remain SignalFoundry intellectual property. Client-specific configurations, data, and trademarks remain client property.
You may not redistribute SignalFoundry templates to third parties without written consent.
Governing law and disputes
This agreement is governed by the laws of the Republic of Korea. Courts in Seoul shall have exclusive jurisdiction over disputes arising from website use, subject to any mandatory venue rules applicable to consumers.
SignalFoundry prefers structured negotiation before litigation and will participate in good-faith escalation meetings when requested in writing.
Electronic notices
Notices related to this agreement may be delivered to the email addresses you supply. You are responsible for monitoring inboxes used for procurement or technical coordination.
Assignment
You may not assign rights under this agreement without SignalFoundry written consent. SignalFoundry may assign its rights to an affiliate as part of a corporate reorganization with thirty days notice on this website.
Entire agreement
For website usage, this document constitutes the entire agreement regarding subject matter herein. Conflicting oral statements do not apply unless confirmed in writing by an authorized SignalFoundry representative.
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Third-party cookies
If analytics cookies are enabled after you opt in, limited technical cookies may be set by subprocessors described in the Privacy Notice. Essential cookies required for security or load balancing may be set without opt-in.
Contact
Questions about cookies may be directed to welcome@platform-hub.one.
Consent
Non-essential cookies are suppressed until you allow them via the consent layer. You may withdraw consent at any time by clearing site storage or contacting us for manual assistance.
Categories
Name
Purpose
Duration
Provider
platform-hub.one_cookies
Stores cookie preference state
12 months
SignalFoundry
platform-hub.one_theme
Stores UI theme preference
12 months
SignalFoundry
Preferences
You can reopen cookie choices by clearing local storage keys prefixed with your site domain or by contacting SignalFoundry for guidance.
Browser controls
Major browsers allow you to block or delete cookies through settings screens. Blocking essential cookies may degrade site functionality.
Updates
When cookie practices change materially, SignalFoundry updates this notice and may prompt you to renew consent.
Impact of disabling
Disabling analytics cookies does not remove access to marketing pages. Disabling all cookies may reset theme and consent indicators on each visit.
Policy linkage
Personal data collected through cookies is also described in the Privacy Notice. In case of conflict regarding personal data, the Privacy Notice prevails.
Custom statements of work may define cancellation fees or non-refundable deposits. Where a statement of work conflicts with this policy, the statement of work controls for that engagement.
Scope
This Cancellation Policy applies to advisory deployment engagements sold directly by SignalFoundry to business customers. It does not govern third-party marketplace purchases.
Process
To cancel an engagement before work begins, send a written request to welcome@platform-hub.one referencing the proposal identifier. SignalFoundry confirms receipt within three business days.
Eligibility
Clients may be eligible for partial refunds when deliverables have not yet been produced and no on-site travel has been incurred. Completed milestones are billed according to the executed agreement.
Contact
Billing disputes and cancellation requests are coordinated through welcome@platform-hub.one with finance copied when available.
Timeframe
Where Korean consumer regulations grant a fourteen-day cooling-off period applicable to your transaction, SignalFoundry honors that period when confirmed in writing. Enterprise procurements may waive cooling-off periods when law permits and contracts say so explicitly.
Processing time
Approved refunds are initiated within fourteen business days using the original payment rail where possible. Bank transfers may require additional clearing days.
Non-refundable items
Third-party pass-through costs (travel already ticketed, license purchases made on your behalf) are generally non-refundable once incurred.
Method
Refunds are issued to the entity named on the invoice unless tax documentation requires a different payee.
Chargebacks
SignalFoundry encourages clients to contact us before initiating payment disputes so we can reconcile invoices quickly.